On Call in Action: Accident in Vietnam

Speeding scooters at dusk in Hanoi, Vietnam

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport or even a legal mix-up), it’s hard to imagine…

Travel Assistance 101: How a Medical Evacuation Works

air ambul

  Sometimes we travel to places where the quality of medical care isn’t the same as what we’re accustomed to in the U.S. According to our Transportation Manager, Juan Ives, “If a member needs critical medical care while they’re away, our main goal is to ensure they’re treated in a facility that is properly staffed…

Travel Assistance 101: What is a Rescue Nurse?

Smiling Nurse Answering Smart Phone

You’re at a high-stress business meeting in Hong Kong and you start to experience chest pain. You need immediate cardiac intervention (good thing you had On Call to refer you to an appropriate local facility with cardiac catheterization capabilities!) and after you’ve recuperated enough to begin rehab, you would like to return home to continue…

On Call in Action: Expatriate Faces Trauma in Afghanistan

Evac

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

On Call in Action: Student Burned While Studying in China

Evac crew

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel…

On Call in Action: Car Crash in Cambodia

Phnom Penh traffic

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel…

On Call in Action: Pregnancy Complications While on Expat Assignment

Pregnant woman at computer

  Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel…

Travel Assistance 101: How a Commercial Medical Evacuation Works

Airplane on a runway

What do you think of when you hear the word “medical evacuation?” Some of us think of “M*A*S*H”- type helicopters rescuing people atop Mt. Everest or in the middle of the Amazon jungle. Others might think of special military ops and top-secret government assignments … or some of us might not know what to think!…

On Call in Action: Heart Complications on Caribbean Cruise

Man clutching chest

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

On Call in Action: Asthma Attack in Malawi

Emergency Inhaler International

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard…