How an On Call Medical Evacuation Works: A Guide for Organizations

There are a lot of steps involved in making sure your travelers are ready for a trip abroad. No one can predict when or where an emergency will take place; however, knowing how to react to these types of situations is half the battle. But how can you proactively prepare yourself and your crisis team…

How to Effectively Communicate With Travelers Abroad During a Crisis Abroad

How you communicate with travelers during a crisis situation is one of the most important things organizations should consider when developing their travel risk management programs. While we live in a world where staying in touch may seem easier than ever, the reality is communicating with travelers in other countries can be much more difficult…

Study Abroad Etiquette 101: Helping Students to Blend in and Avoid Culture Shock

culture shock

One of the most rewarding aspects of studying abroad is the exposure to different cultures, beliefs and ways of thinking. However, adjusting to these cultural nuances can sometimes be a challenge, especially for those with limited travel experience. To help students prepare, we’ve put together some general cultural etiquette guidelines—share this information with your students…

Terrorism in Western Europe & Its Implications for Your Travelers

Europe security outlook

While the terrorism threat in Western Europe is real, it’s important to understand the context of this threat, how it affects your travel risk management strategy, and any implications to your overall duty of care. To help you do just that, our webinar, Terrorism in Western Europe & Its Implications for Your Travelers, provides unique…

Bleisure and Travel Risk Management: 8 Important Considerations for Employers

business travel

Thanks to the rising trend of ‘bleisure,’ more and more employees are looking to incorporate leisure into their business trips. In fact, according to a recent study released by the GBTA, over one-third of North American business travelers extended a work trip for leisure, with the most common reasons being to visit a destination of…

What Is an Emergency Action Plan and Why Does Your Organization Need One?

emergency planning

Before an organization sends travelers overseas, it is essential to have disaster and emergency response protocols in place. When travelers are involved in a crisis, a number of organizational decisions are necessary to help ensure an appropriate response is carried out in a timely and effective manner. This becomes even more vital when travelers are…

How to Align International Medical Insurance With Your Organization’s Travel Risk Management Strategy

Overseeing your organization’s travel risk management policies and procedures can be a challenging task. In addition to managing your travelers’ well-being and complying with duty of care regulations, you may also be responsible for helping to limit your organization’s financial exposure. That’s why aligning your organization’s risk management and insurance initiatives can be an effective…

7 Steps for Creating a Pre-Travel Emergency Plan

Anyone involved in their organization’s travel risk management (TRM) strategy knows that taking a proactive approach to emergency planning isn’t always easy. However, without clearly-defined processes before travel takes place, your organization could miss important details–details that could potentially lead to duty of care oversights and worst of all, hinder the health and safety of…

Your Organization’s Guide to Implementing a Proactive Online Risk Management Strategy

In today’s complex global landscape, having the ability to identify, locate and communicate with your travelers during a crisis is critical to not only keeping them safe—but also meeting your  organization’s duty of care. But when your travelers and expats are spread all around the world, this level of proactive and continuous oversight can be…

Post Trip Debrief: Travel Security Consultation in Haiti

As part of our consulting services, On Call can provide in-country site security assessments. In this post, I’ll be having a discussion with On Call Global Security Specialist Ben Longworth, who recently completed one of these site assessments in Haiti. Ben will discuss his experiences in Haiti and share best practices for organizations operating in…