What Is an Emergency Action Plan and Why Does Your Organization Need One?

emergency planning

Before an organization sends travelers overseas, it is essential to have disaster and emergency response protocols in place. When travelers are involved in a crisis, a number of organizational decisions are necessary to help ensure an appropriate response is carried out in a timely and effective manner. This becomes even more vital when travelers are…

How to Align International Medical Insurance With Your Organization’s Travel Risk Management Strategy

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Overseeing your organization’s travel risk management policies and procedures can be a challenging task. In addition to managing your travelers’ well-being and complying with duty of care regulations, you may also be responsible for helping to limit your organization’s financial exposure. That’s why aligning your organization’s risk management and insurance initiatives can be an effective…

7 Steps for Creating a Pre-Travel Emergency Plan

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Anyone involved in their organization’s travel risk management (TRM) strategy knows that taking a proactive approach to emergency planning isn’t always easy. However, without clearly-defined processes before travel takes place, your organization could miss important details–details that could potentially lead to duty of care oversights and worst of all, hinder the health and safety of…

Your Organization’s Guide to Implementing a Proactive Online Risk Management Strategy

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In today’s complex global landscape, having the ability to identify, locate and communicate with your travelers during a crisis is critical to not only keeping them safe—but also meeting your  organization’s duty of care. But when your travelers and expats are spread all around the world, this level of proactive and continuous oversight can be…

Post Trip Debrief: Travel Security Consultation in Haiti

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As part of our consulting services, On Call can provide in-country site security assessments. In this post, I’ll be having a discussion with On Call Global Security Specialist Ben Longworth, who recently completed one of these site assessments in Haiti. Ben will discuss his experiences in Haiti and share best practices for organizations operating in…

Top Trends in Study Abroad (And What They Could Mean for Your Institution)

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If you’re responsible for international risk management at your college or university, you’re probably familiar with the Institute of International Education (IIE)’s 2016 Open Doors Report. An informational reference published annually in partnership with the U.S. Department of State’s Bureau of Educational and Cultural Affairs, the report covers an abundance of trends and developments in…

How to Enhance Your Travel Risk Management Strategy with Post-Trip Debriefs

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Last month, we discussed After-Action Reviews (AARs) and how they can enhance your organization’s travel emergency action plan. However, while AARs play an important role following the resolution of large-scale incidents, they are typically only utilized when a calculated response is required from numerous groups within an organization. To facilitate a response that is more…

After-Action Reviews: An Important Component of Your Travel Risk Management Plan

PDCA schema

Despite the significant amount of time and effort that goes into emergency planning, organizations frequently overlook a critical aspect of a comprehensive travel risk management plan: after-action reviews (AARs). Conducting an AAR following an incident can help an organization better understand how to streamline crisis response. After-action reviews also allow organizations to gain input from…

What is Travel Risk Management?

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Travel risk management (TRM) is a comprehensive, consistent and proactive approach to protecting your people and your organization from travel risks. The broader notion of travel risk management and duty of care is not just linked to how well your organization can respond to a crisis—but rather, how well it can actually prevent a crisis…

Crisis Communications in Our New World: Guidelines for Colleges & Universities

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In the wake of the terrorist attacks in Paris and Brussels, colleges and universities are seeing the value in aligning their communications protocols with their travel risk management initiatives now more than ever. But are you confident your students know how to tell you they’re safe—and reach out for help—during a crisis abroad?  Here are…