On Call in Action: Missing Luggage in Italy

Luggage waiting in hotel lobby

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned (Good thing you always remember to pack your On Call card!). But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

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Stress-Free Holiday Travel: 5 Ways to Get Through the Airport Quicker

Düsseldorf, Germany - July 22, 2016: Capture of long queue of people and passengers at check-in of Finnair in hall of airport Düsseldorf in summer holiday season.

Getting through the airport can be a dreaded task for anyone – especially during the holidays. The TSA has been introducing significant changes to make the security process as seamless as possible, but unforeseen events can still cause long delays and upset travelers. Check out our tips below so you can have a quicker (and…

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The Most Common Health Risks for Business Travelers [INFOGRAPHIC]


According to the CDC, an estimated 5.1 million people travel outside of the U.S. for business…and for every 100,000 travelers to a developing country, an astounding 50,000 people will experience some sort of health problem abroad. It’s no secret that traveling to an unfamiliar location can pose threats to one’s health—yet, despite these risks, only…

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Road Safety and Travel: 4 Things Your Organization Should Know

Safety sign on road

According to the U.S. State Department, motor vehicle crashes — not terrorism, crime, infectious disease or air travel— are the number one cause of death to healthy Americans living, working and traveling abroad. Without action, the WHO predicts road traffic crashes to become the 7th leading cause of death by 2030. For those managing duty…

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How to Enhance Your Travel Risk Management Strategy with Post-Trip Debriefs

They share a great working relationship

Last month, we discussed After-Action Reviews (AARs) and how they can enhance your organization’s travel emergency action plan. However, while AARs play an important role following the resolution of large-scale incidents, they are typically only utilized when a calculated response is required from numerous groups within an organization. To facilitate a response that is more…

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Identity Theft and Business Travel: How to Protect Your Employees and Your Organization

Stolen Credit Cards

Do you think the chances of identity theft happening to your travelers are slim to none? Think again. According to recent studies, 19 people are victims to identity theft every minute, and it’s been the top consumer complaint to the FCC for the past 15 years. Aside from the stress and financial strain it puts…

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After-Action Reviews: An Important Component of Your Travel Risk Management Plan

PDCA schema

Despite the significant amount of time and effort that goes into emergency planning, organizations frequently overlook a critical aspect of a comprehensive travel risk management plan: after-action reviews (AARs). Conducting an AAR following an incident can help an organization better understand how to streamline crisis response. After-action reviews also allow organizations to gain input from…

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The 2016-2017 Flu Season: 7 Things Your Travelers Should Know

The flu is contagious respiratory disease that infects the nose, throat, and lungs. Often confused with the common cold, the flu can actually lead to some serious complications if left untreated. In fact, 5% to 20% of the U.S. population gets the flu and more than 200,000 people are hospitalized from complications each year. Flu.gov also reports…

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Study Abroad Etiquette: China

Map of china

As statistics have shown, the number of students studying abroad has tripled in the last few decades and about 10 percent of all U.S. undergraduate students will study abroad by the time they graduate. In this blog series, we’ll provide some simple etiquette tips for popular study abroad destinations. Along with Spain, Italy, the United Kingdom and France, China…

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How to Help Prepare Students for Unconventional Study Abroad Destinations

Friends at subway station studying the map. Wearing warm clothes, hats and scarfs. Vienna, Austria.

For students headed to less traditional destinations, the positives may seem endless: an enriched cultural experience, an adventure of a lifetime, an opportunity to step out of one’s comfort zone…however, as students forgo classic study abroad destinations and set their sights on more challenging travel climates, this not only creates an additional layer of uncertainty…

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